WLN's Terms and Conditions —
Transparency Is Our Commitment

WLN (wln.wine) is an online gaming and Sports Betting platform built with Bangladeshi users in mind. These Terms and Conditions form a legally binding agreement between WLN and its users. By accessing any service, game, promotion, or feature on WLN, you are considered to have automatically accepted these Terms and Conditions.

WLN reserves the right to update these Terms and Conditions at any time. When changes are made, a notice will be posted on the platform along with the updated date. Continued use of WLN after any changes constitutes acceptance of the revised Terms and Conditions.

These Terms and Conditions apply solely to personal, non-commercial use of WLN. Using WLN on behalf of a third party or for commercial purposes is strictly prohibited.

The following requirements must be met to register an account on WLN:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each person may operate only one account. If multiple accounts belonging to the same individual are identified, all of them will be closed.
• All information provided at registration must be accurate and truthful. Opening an account with false information is strictly prohibited.
• WLN may request identity documents or other supporting materials at any time for account verification purposes.
• You are solely responsible for the security of your account. Do not share your password with anyone.
• If you notice any suspicious activity on your account, contact WLN Support immediately.

The rules governing deposits and withdrawals on WLN are outlined below. All financial transactions are conducted in accordance with WLN's Terms and Conditions.

• The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.
• Deposits must be made using a payment method registered in your own name — such as Mobile Banking, Nagad, or Rocket.
• Withdrawal requests are typically processed within 24 to 72 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals to third-party accounts are not permitted.
• Wln reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• No interest is paid on deposits.

If you experience any issues with a deposit or withdrawal, contact WLN's 24/7 support team. We will work to resolve your concern as quickly as possible.

WLN regularly offers a variety of bonuses and promotions, all of which are governed by these Terms and Conditions. Please read the relevant terms carefully before claiming any bonus.

• Each bonus has specific wagering requirements; withdrawals will not be permitted until these requirements are fulfilled.
• A promotion may not be claimed more than once unless otherwise stated in the terms.
• If bonus abuse or bonus claims across multiple accounts are detected, the account may be suspended.
• Bonus balance cannot be withdrawn directly — withdrawal is only possible once the relevant conditions have been met.
• WLN reserves the right to modify or cancel any promotion at any time.
• Free spins and other bonuses may be applicable to specific games only.

The following rules apply to WLN's Sports Betting, live betting, and other gaming sections. All betting activity is conducted in accordance with WLN's Terms and Conditions.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is incorrectly accepted due to a technical error, wln reserves the right to void it.
• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• WLN reserves the right to void any bet where an obvious error in the odds is identified.
• In live betting, delays may cause discrepancies in outcomes — this is a known platform limitation.
• If the outcome of an event is disputed, the decision of WLN's authority is final.
• Slots and casino games use an RNG (Random Number Generator), which is entirely unbiased and verifiable.

The following activities are strictly prohibited on the WLN platform. Any such activity, once detected, will result in immediate account termination.

• Money laundering or transactions involving illegal funds.
• Using bots, automation software, or any other technical means.
• Operating multiple accounts or abusing bonuses.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Any fraudulent activity directed against other users.
• Use of a third party's credit card or payment method.
• Threatening, harassing, or insulting WLN staff or other users.

WLN reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• If any provision of these Terms and Conditions is violated.
• If the information provided on the account is found to be false or misleading.
• If KYC verification fails or you refuse to submit the required documents.
• In cases of suspicious or unusual financial transactions.
• During investigations due to security risks or technical issues.

Users may request to close their account at any time. Before closure, you will have the opportunity to withdraw any available balance, provided there are no restrictions on the account.

WLN is committed to delivering the highest quality of service. However, WLN's liability is limited in the following areas:

• If a game or bet is interrupted due to loss of internet connection or a technical error.
• For delays or errors caused by third-party payment systems.
• If the account is compromised due to the user's own negligence or password sharing.
• If services are disrupted due to unforeseen circumstances such as natural disasters, government directives, or other force majeure events.

WLN shall not be liable for any loss of profits, indirect damages, or consequential losses. Users bear full responsibility for any financial losses arising from gaming.

WLN takes the protection of your personal information very seriously. In addition to WLN's Terms and Conditions, please also review our Privacy Policy Read.

• Your information is never sold or transferred to any third party.
• All data is secured with SSL encryption.
• Documents collected during the KYC process are used solely for verification purposes.
• You may request to view or delete your personal information at any time.

WLN believes gaming should be a source of entertainment — not financial stress. That is why responsible gaming is our top priority. This section of WLN's Terms and Conditions is particularly important.

• Users can set their own daily, weekly, or monthly deposit limits.
• If needed, you may opt for self-exclusion for a set period or permanently.
• If you notice signs of problem gambling, please reach out to WLN's support team.
• Wln is committed to ensuring that no one under the age of 18 accesses the platform.
• Treat gaming as entertainment, not as a source of income.

WLN reserves the right to update these Terms and Conditions, in part or in full, at any time. The following process will be followed when changes are made:

• After any changes, the updated date will be noted on the Terms & Conditions page.
• Users will receive an in-site notification for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or concerns about these Terms and Conditions, WLN's support team is always here to help.

• Email: [email protected] (plain text only, not a clickable link)
• Live Chat: Support is available 24/7 in Bengali.
• For general inquiries, please visit our FAQ Page page.

We typically respond to all inquiries within 24 hours. Thank you sincerely for being with WLN.